Closed Circuit Television (CCTV) Management and Operations
Tuesday, 10 April 2012Posted by
Crystal
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1. CCTV POLICY STATEMENTS
1.1. OWNERSHIP AND CONTROL OF CCTV OPERATIONS
The CCTV Operation is owned by and is the sole property of the CITY NAME;
The CITY NAME will conduct CCTV Operations in accordance with approved CCTV Management Practices and Authorised Personnel will abide by the Code of Conduct, provided in the CCTV Management and Operations Manual.
The CITY NAME Duty Surveillance Officer has delegated control over the CCTV Operation.
The CITY NAME CCTV Organisational Policy establishes the purpose, key functions, and control parameters set by the CITY NAME, in order to achieve the following:
1. Maintain best practice and standards with reference to the Western Australian CCTV Guidelines, available at www.crimeprevention.wa.gov.au.
2. Manage CCTV Operations in compliance with Australian Standards 4802:2006, Parts 1 – 4, and future or superseding standards.
3. Manage CCTV Operations in compliance with Commonwealth and Western Australia legislation and amendments which may affect the use of CCTV and recorded material. The relevant and primary areas of compliance are privacy laws, camera field’s of view and recording parameters, data storage, access control, and freedom of information provisions.
4. Operate, use and maintain CCTV Operations in accordance with the Code of Conduct, acknowledged and signed annually by Authorised Personnel.
5. Operate, use and maintain CCTV Operations to maintain effective oversight of Monitoring, Review, Auditing and Reporting.
1.2. ROLE AND PURPOSE OF CCTV OPERATIONS
The CITY NAME conducts CCTV Operations in order to:
1. Deter, detect and respond to criminal offences against person or property;
2. Facilitate and support an effective response by CITY NAME Authorised Personnel, WA Police Officers or other emergency services personnel to situations of concern or interest; and
3. Manage and maintain community safety for residents, traders, retailers, workers, visitors and CITY NAME staff.
1.3. ORGANISATION POLICY FOR CCTV OPERATIONS
The CITY NAME's CCTV Policy (Number) provides for the manner in which the CCTV Operation will be operated, managed and the reporting protocols to the CITY NAME's COMMITTEE NAME, Chief Executive Officer ('CEO') and WA Police.
CCTV Management Practices will ensure CCTV Operations will be conducted in accordance to the following policy statements:
1. The CCTV System will be operated within applicable law, and for the ethical and beneficial purposes for which it is established or which are subsequently agreed in accordance with these approved policy statements.
2. The CCTV System will be operated with due regard to the privacy and civil liberties of individual members of the public, including the rights to freedom of religious and political expression and assembly.
3. The public interest in CCTV Operations will be recognised by ensuring the security and integrity of recorded material.
4. All Stakeholders and Authorised Personnel will act in accordance with the CCTV Operation's Code of Conduct.
5. Access to Designated Surveillance Areas will be restricted to Authorised Personnel or with written authorisation from the designated Duty Surveillance Officer.
6. The CITY NAME will be accountable to its Stakeholders for the effective management and control of CCTV Operations.
7. CCTV Operations will be monitored and evaluated to verify compliance and report annually on nominated key performance indicators.
8. The CITY NAME will make public annual reports in relation to CCTV Operations.
9. Recorded material released to Stakeholders shall be verified for accuracy, relevance and must not exceed that necessary to fulfil the purposes of the written request.
10. The retention of, and access to any recorded material will be only for the purposes provided by CCTV Policy Statement 4.2.
11. Recorded material will be retained for thirty one (31) days unless otherwise specified or required in relation to an approved police operation or the investigation of crime or events for court or formal review proceedings by the CITY NAME. Recorded material, hard copy or electronic will then be erased, deleted or destroyed, with released material destroyed following written confirmation on the original release request. [Also refer to CITY NAME's ICT Policy if available].
12. Contact and exchange of information between the CITY NAME and WA Police will be conducted in accordance with a signed Memorandum of Understanding.
13. Legitimate access may be allowed to live CCTV images which may be required by City Business Unit personnel to view public areas for convenient public area familiarisation or reviewing, monitoring or verifying CITY NAME maintenance services and public works.
14. Access to CCTV Operations should remain with existing Authorised Personnel with City Business Units allowed to access the system, however any access will be formally recorded and included in monthly reporting.
15. CCTV Operations will make all reasonable attempts to serve the interests of all who may be affected by public space surveillance with a focus on community safety and crime prevention, and not be confined to the interests of the CITY NAME or operational needs of the WA Police.
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