Closed Circuit Television (CCTV) Management and Operations
Tuesday 10 April 2012Posted by
Crystal
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1. CODE OF CONDUCT
THIS CODE OF CONDUCT HAS BEEN DEVELOPED TO ENSURE THAT THE HIGHEST ETHICAL STANDARDS ARE MAINTAINED BY ALL AUTHORISED PERSONNEL WHO WORK AT THE CITY NAME AND WITHIN THE CCTV OPERATION.
NON COMPLIANCE WITH CODE OF CONDUCT
CCTV Operations require the high standards of integrity and honesty. As a consequence, any breach of this Code of Conduct could result in disciplinary action, up to and including dismissal and criminal proceedings.
ETHICAL USE OF CCTV SYSTEMS AND RECORDED MATERIAL
The CITY NAME as the highest expectation of all Authorised Personnel to:
· At all times, act in an honest and legal manner to carry out duties which reflects community values.
· Treat all live and recorded images in an ethical manner and with the utmost of care, respect and dignity.
· Interact with WA Police and stakeholders in a timely, courteous and cooperative manner.
CONFIDENTIALITY
The CITY NAME expects Authorised Personnel to ensure confidentiality of information gathered by or from CCTV Operations by not disclosing or discussing any events with unauthorised Personnel or associates who have no direct responsibility relating to CCTV Operations.
In addition, Authorised Personnel will explicitly not identify any involved person or party with family, friends, or acquaintances and will not disclose any information to third parties, including the media without prior written approval in accordance with CCTV Operation Policy.
OPERATING CONDITIONS
In recognition of CCTV Operation environments and Designated Surveillance Areas, Authorised Personnel will carry out duties in a calm, noise free manner, and will leave areas clean, neat and tidy at the end of each shift.
Other than Authorised Personnel, written authorisation is required from the Duty Surveillance Officer, for visitors to enter designated surveillance areas. Visitors will sign a Visitor's Book.
Written reports documenting the recording or reporting of situations of concern, will take place as soon as practicable. Reports must be written in simple, non-offensive English that will not cause offense or embarrassment should the record be made public or subpoenaed.
In the course of carrying out duties, CCTV Operations must not be used for personal benefit or invade individual or group privacy. Cameras should only be used in accordance with Policy Statement 4.2 and have priority for when there is an operational necessity or a reasonable belief that an offence has or is likely to occur.
Recorded material shall only be released when requested in writing on an approved application and authorisation by the Duty Surveillance Officer.
Recorded Material shall not be copied or taken from Designated Surveillance Areas without an approved written application and authorisation by the Duty Surveillance Officer.
CCTV Operational records (hard copy or electronic) can only be destroyed with written authorisation by the Duty Surveillance Officer and in accordance with approved CCTV Operating Procedures.
REPORTING A BREACH OF THE CODE OF CONDUCT
Should any person become aware that an officer of the CITY NAME’s work behaviour is or was inappropriate, and the incident has not been dealt with through normal supervisory procedures, then the person is obliged to report the incident to DESIGNATED PERSON. In return, the DESIGNATED PERSON will guarantee that any reported matters will be handled with sensitivity and without repercussion.
I have read and understood the CCTV Operation's Code of Conduct and agree to abide by these conditions and implications for any breach.
SIGNATURE:............................................................................ DATE:.......................................
Other Codes of Conduct to consider and/or adopt include:
· Western Australia Local Government Association ('WALGA') Model Code of Conduct.
· Security Industry Council of Western Australia - details here.
· Australian Security Industry Association Limited ('ASIAL') Code of Professional Conduct.
Security Agents Institute of Western Australia Code of Ethics.
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